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DoctorLink

DoctorLink is our new online Symptom Checker service where you can access advice and appointments on line.

 Registration is simple and you can register here:

https://app.doctorlink.com/NorthumberlandHouseSurgery/register

 

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.

If your outcome indicates that an appointment is required, you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

You can also find the App on the Google Play Store as well as the Apple App Store.

Text Message Reminders

 

mobile phoneYou can now register to receive information by text message on your phone regarding appointments and health care. 

If you wish to register for this messaging service please fill out the consent form.

 

 

New Data Protection Regulations from May 2018 (GDPR)

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.

If you would like ot opt out of any future contact via text messaging, then please complete the form and indicate in the marked section.



 
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