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DoctorLink

DoctorLink is our new online Symptom Checker service where you can access advice and appointments on line.

 Registration is simple and you can register here:

https://app.doctorlink.com/NorthumberlandHouseSurgery/register

 

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.

If your outcome indicates that an appointment is required, you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

You can also find the App on the Google Play Store as well as the Apple App Store.

New Patient Registrationregister_now_blue_sign

You can register with the practice by either:

  • coming into the surgery and telling the receptionist you would like to register as a new patient. Please bring with you your NHS number which will help us to register you quickly.
  • completing the attached registration form and sending it to the surgery. Please ensure that all sections are completed and that it contains your NHS number.
  • Patient Registration Form

It may take a little time for your records to arrive from your previous doctors.  We will therefore ask you to fill in a short form so that we have some background information about yourself and a note of any major problems you may have.  You will also be offered an appointment with one of the doctors so that he may go over this with you.

Medical treatment is available from the date of registration. Please contact reception for further information.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
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