Noticeboard

Thank you from Sister Bev Strand

As you may know Sister Bev Strand has retired from the surgery after 32 years of dedicated service to the patients of Northumberland House Surgery.  She would like to convey her thanks to all those who have sent best wishes, cards and gifts - she is extremely grateful to you all.

Patient Access Emails

Publish Date: 09/11/2021 10:00:00 GMT

 

We have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.  

We would like to share the following guidance from Patient Access for your information, and for you to share with your patients where appropriate. 

 

We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security  

We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.  

Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.

 



Message to all Patients

We would like to advise patients that the practice is experiencing a very high level of  patient demand currently. 

As you may know we are the COVID vaccination hub site for ourselves and 3 other local practices and since the start of the programme in December 2020 have administered 48,000 COVID vaccines to the local population.  As you will imagine this has been due to the selflessness of the team here at the practice working with their colleagues from other surgeries at weekends in addition to undertaking their usual day jobs.  There has been no additional staffing provided for the vaccine campaign it has all been done by existing teams working additional hours.

We are now all working extremely hard to ensure that the delayed demand from the pandemic for care for other conditions is met and that patients can access the services they require.  We have noted however that some patient’s attitude towards staff is at times rude and we are not willing to tolerate this.

Staff in all teams within the surgery have worked tirelessly for the good of patients through very difficult circumstances and so we would ask that you treat them with the kindness and respect you would wish to be treated with yourselves.  We are working as hard as we can and will continue to do so to best serve our patient population.

Prescription Request Update - 19.07.21

From 1st August 2021 we can no longer guarantee that urgent prescription requests will be processed the same day.

Routine prescriptions usually take 48 hours to process.  Please order when you have at least 7 days of medication left.

We are experiencing a high volume of calls from patients enquiring about COVID vaccinations - please do not call the surgery but await us to contact you.  

If I die it will be your fault - Please watch this video


 

Doctors

Dr Bhaskar Appanna

M.B., B.S., D.C.H., D.R.C.O.G., M.R.C.P., M.R.C.G.P.

Dr Appanna graduated from Mysore University, India in 1989 and trained locally to become a General Practitioner in August 2001. He worked at Kidderminster Accident & Emergency and is very experienced in Paediatrics (care of children).

Dr Kashaf Undaleeb-Khan

M.B., Bsc., M.R.C.G.P.

Dr Undaleeb-Khan graduated from University College London Medical School in 2000 and trained in London to become a General Practitioner in 2007. He has a particular interest in Mental Health and also Sexual Health and Family Planning. 

Dr Vishal Bhardwaj (m)

MbChB, MRCS (Ed), MRCGP

Dr Bhardwaj graduated from university of Birmingham medical school in 2001. Having undertaken surgical training in both UK and New Zealand before completing his general practice training in the North Worcestershire area.  Specialist interests include mens health, minor surgery and orthopaedics (sports injuries and joint injections in particular).

Dr Laura Makepeace (f)

MBChB, DRCOG, MRCGP

Dr Makepeace qualified as a doctor at Birmingham University in 2007 and became a member of the Royal College of General Practitioners in 2013. She has special interest in Obstetrics and Gynaecology, Family Planning and Palliative Care.

Dr Sam Tong (m)

MBChB, BMedSci, MRCGP


Dr Tong graduated from University of Birmingham in 2010. Has an interest in Child health, Elderly care and Palliative care. LGBT Lead.

Dr Rosie Laugharne (f)

MBChB, MRCGP, DRCOG, DCH


Dr Laugharne graduated from Birmingham University in 2008. She joined the practice in 2016 having completed her general practice training in the North Worcestershire area. Her interests include child health and women's health.

Dr Shelley Foweather (f)

MBBS, MRCGP, DRCOG                                                                                               

Dr Foweather graduated from Hull York Medical School in 2009.  She completed her General Practice training in mid-Sussex.  Her clinical interests include Child Health and Women's Health

Dr Amy Pennefather (f)

MBBS/BA, MRCGP, DRCOG


Graduated from Imperial College London in 2012. She completed her GP training in the Oxfordshire area. Her clinical interests include child health, elderly care and palliative care.

 
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